One number. Your whole team.

Live Chat

One WhatsApp number. Many hands. Zero confusion.

Your customers write to a single business number. Behind the scenes, your team sees every conversation in a shared live chat — and you decide who handles what.

• Assign chats to operators — Hand off conversations with one click. No “who’s replying?” or duplicate answers.
• Multiple operators, one queue — Sales, support, and logistics can work side by side. Everyone sees the same chats; you control who takes which one.
• Departments on one number — Use a single WhatsApp Business number and still route by department (e.g. Ventas, Soporte, Logística). No need for multiple numbers or messy forwarding.

Real-time updates, internal notes, and custom fields keep your team aligned. One chat, one source of truth.

Marketing

Reach people at scale with approved templates

Go beyond basic broadcast lists. Send professional, compliant marketing messages using WhatsApp message templates — the right way to scale.

Why templates beat broadcast lists:

• No 24-hour window — With broadcast lists, you can only send free-form messages within 24 hours of the customer’s last reply. Templates are pre-approved by the platform, so you can reach contacts when it matters — campaigns, reminders, offers — even if they haven’t written in days or weeks.
• Compliant and professional — Templates follow platform policies from the start. You avoid blocks, restrictions, or account issues that come with unsolicited or non-compliant mass messaging.
• Scalable and predictable — Create templates once, use them across campaigns. Your team (or your tools) send the same approved structure with variables (name, order ID, etc.). No last-minute “what can we send?” — you know exactly what’s allowed.

Astrochat keeps your approved templates in sync and lets you send them from the chat or via your own systems. Marketing that scales, without the risk.